TERMS AND CONDITIONS OF RENTAL OF COASTALVILLAS, MANAGED BY SOAMRIX IBERIA S.L.

1. BOOKING
All booking applications should be made on the form provided, after first reading carefully these terms and conditions. The prices quoted reflect the content of these terms and conditions. A booking deposit equivalent to 30% of the total hire charge must accompany your completed booking form and the balance must have been received no later than 2 months before the rental period starts.
2. PAYMENT OF BALANCE
The payment of the balance of the rental charge is to be made 8 weeks before your rental starts at the latest. At the same time a refundable 500€ Cleaning/Lost Key/Damages deposit will be charged to your credit card. If payment of the final balance is not forthcoming by the due date, we reserve the right to re-let the Villa.
3. RENTAL PERIOD
The rental period commences on Saturday afternoon at 5-00 PM and ceases at 10-00 AM on the following Saturday morning. For the purposes of rental charges this is deemed to be a one weeks hire. Rental periods shall be a minimum of 1 week duration or multiples thereof, and tenants arriving late or departing early shall not qualify for any refund of the hire charge. The Villa must be vacated by the end of the rental period.
4. INVENTORY
The Villa contains a full inventory of items to ensure that everything is to hand to make your stay enjoyable. Any discrepancies found at the end of the rental period, or the cost of damage or replacement keys, will be deducted from the 500€ Key/Damages/Cleaning deposit referred to at # 2. above prior to any refund being made.
5. BED LINEN AND TOWELS
The prices quoted on our website are based inclusive bed linen (sheets/pillow slips) and towels as well as weekly cleaning and cleaning at the end of the hire period. If you have booked through one of our agents, the conditions of their rental agreement apply. These may differ from ours.
6. CLEANING
We maintain a high standard of cleanliness in our Villas, and at the end of the hire period it is the sole responsibility of the tenant to leave it in the same Clean, Tidy and Hygienic condition as it was on their arrival; the rental charges reflect this expectation. Any costs incurred in respect of additional cleaning necessary will be deducted from the Cleaning/Lost Key/Damages deposit.
7. OCCUPATION OF THE VILLA
The Villa shall not be sub/let, nor shall the occupancy exceed or differ from the list of persons stated on the booking application. We operate a no-smoking policy in the Villa, although visitors may smoke on the balconies. For the convenience of all visitors, no domestic animals are allowed unless agreed otherwise with Coastalvillas prior to the start of the rental period.
8. EQUIPMENT
No equipment, apparatus, meter or appliance in the Villa may be improperly used, tampered with or damaged. All damage or injury resulting from such damage shall be the sole responsibility of the tenant, for which he shall be charged accordingly.
9. SWIMMING POOL
Tenants are to accord with the instructions for use of the pool as described in the information booklet in each villa. Cleaning and maintenance of the pool is done on a weekly basis unless reduced water quality requires additional maintenance. The need for repairs means that continuous availability cannot be guaranteed between 1st October and 30th April.
10. DEPOSIT
Only acceptance of a down payment of 30% of the total rental price can be regarded as a booking. In the event of the required period not being available we will remit any deposit sent to us within 14 days of receipt.
11. CANCELLATION
Should a tenant find it necessary to cancel a booking before the rental period commences, they should notify us immediately in writing, and any cancellation will be subject to the following terms:
60+ days notice - 70% loss of total rental.
60 - 30 days notice - 100% loss of total rental.
12. EXCLUSIONS
The Villa owners and their representatives shall not be held responsible for any accident or injury to the tenant or any members of the tenants' party due to any cause whatsoever, nor for any loss or damage to personal goods or property during the period of hire of the villa stated on the rental contract. The villas are located in an exclusive but popular area where repairs or construction may be taking place in the immediate area. Unless stated explicitly in the rental contract we are not aware of heavy construction or building taking place near the rented Villa. The villa owner nor their representative can be held responsible for any other off-site building work taking place, and no redress will be considered.

Note: You are strongly advised to take out travel insurance at the time that you make your booking in order to protect yourself should it become necessary for you to cancel your holiday.

E-mail: info@coastalvillas.net


PRIVACY POLICY OF COASTALVILLAS VILLA RENTAL

What information do we collect?

We collect information from you when you fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.


Note: If at any time you would like to unsubscribe from receiving future emails, please email us detailling your email address.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to implement your rental purchase.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.coastalvillas.net

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.coastalvillas.net
Apartado 464
Blanes 17300
Spain
info@coastalvillas.net